Privacy Policy

Last updated: 25/11/2025

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Gas and Tool Direct is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our website, contacting us, or subscribing to our updates, you agree to the terms below.

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1. Information We Collect

We may collect personal information when you:

• Submit an enquiry through our contact form

• Sign up for newsletters or promotional updates

• Communicate with us by email or phone

• Browse our website
   

The information collected may include:

• Name

• Email address

• Phone number

• Any message or details you provide

• Newsletter subscription preferences

• Browsing behaviour (via cookies and analytics tools)

We do not collect payment information through this website.
 

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Provide product or service information

• Send newsletters or updates (only if you have subscribed)

• Improve our website and customer experience

• Monitor website traffic and performance

You can unsubscribe from marketing emails at any time by clicking the link in any email or contacting us directly.
 

3. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personal data including:

• Pages visited

• Time spent on site

• Device and browser type

• General geographic information

This data helps us understand how visitors use our site so we can improve it.

You can adjust your browser settings to disable cookies if you prefer.
 

4. Sharing Your Personal Information

We do not sell or trade your personal information.

We may share information with trusted service providers who help us operate our website, send newsletters, or store data — always under strict confidentiality obligations.

We may also disclose information if required by New Zealand law.
 

5. Storing and Protecting Your Information

We take reasonable steps to:

• Keep your information accurate and up to date

• Store it securely

• Prevent unauthorised access, loss, or misuse

However, no method of online transmission is completely secure. You provide information at your own risk.
 

6. Accessing or Updating Your Information

You may request access to the personal information we hold about you, or ask for corrections, in accordance with the New Zealand Privacy Act 2020.

To do so, please contact us via the details on our Contact page.
 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
 

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us via our Contact details below.